Q Chapter 4 – BCC (blind carbon copy/blind courtesy copy) Discussion: 1. Have you ever used the “bcc” feature in email? If so, how? 2. Next, consider three different examples of using bcc in business: • Sending an email to employees who are late in submitting travel reimbursement requests; using bcc for all recipients prevents a long header in the email and potentially embarrassing some employees • Using bcc to include your colleague in emails as you negotiate pricing with a new supplier; your colleague wants to have access to this inside information to help him with his own price negotiations with this supplier, but he doesn’t want the supplier to be aware of his inclusion. • Sending an email to the technical support group to report a problem and, at the request of the IT group’s supervisor, including the supervisor using bcc, allowing her to track problems without being copied on follow-up emails. Which one(s) are functional and ethical? Which is/are troublesome? To be sure you are using bcc ethically, use the following tests: • Are you intending to deceive the “to” recipient about who is receiving the email? • Can the recipient be disadvantaged or hurt if the material in the email is shared with the bcc readers and the recipient doesn’t know it? 3. What are some additional guidelines you can suggest as effective and acceptable guidelines for using BCC in emails? Respond to the three questions with complete answers - the total of the three answers should meet the word count standard for discussion question responses. Before the end of the week, begin commenting on at least 2 of your peers' responses. Post your response to the Discussion Area by the due date assigned. Respond to at least two posts by the end of the week.
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